Job description:
Telesales Representative is responsible for managing the sales transactions primarily over the phone and via email. The focus is either on existing customers - when the contract needs to be renewed or a solution could be upgraded - or on perspective new customers who expressed an interest to buy from IBM and they need sales specialist to match their needs with the appropriate offer. The role requires the knowledge of the technical products as well as ability to communicate effectively over the phone. Does not include cold-calling or telemarketing tasks.

Responsibilities include:

- building and managing a pipeline of opportunities
- committing to and delivering results against a monthly forecast and target as well as actively promoting cross brand selling in his/her assigned opportunities
- closing the sale and, in addition, must positively impact the customer’s satisfaction with IBM’s engagement and offerings
- working independently for most of the activity (possibility to work under the guidance of a team leader or more experienced Sales Specialist in certain circumstances)
- taking responsibility for driving revenue through upgrade and new license opportunities within an country

Work Benefits:
- start up trainings
- possibility to choose an e-learning course from 3000 courses
- ERBP bonus 660 EUR for recommending successful candidate
- sick leave compensation/looking after a family member compensation
- 3 self-recovery days per year (paid days off)
- 3 extra vacation days
- laptop
- bank offers (VUB, Dexia)

Benefits for your personal life:
- temporary accommodation - if you need to relocate to Bratislava
- luncheon vouchers 3 EUR (employee’s contribution 0, 84 EUR)
- personal diners card

If you are interested in this position please send your CV to Laura for immediate consideration.