Inbound Sales Agent - Cork

Overview

Our Client is one of Ireland’s largest Business Process Outsourcer who has its head quarters located in Cork, Working in partnership with their clients and employees to ensure that a five star customer service is achieved. Our client is dedicated and focused on employee development and career progression.

Responsibilities

  • Provide sales solutions to customers based on their needs and wants
  • Interact with customers over the phone
  • Process all new Sales orders into the system
  • Build rapport with customers so that they will be satisfied with the level of service received
  • Achieve sales goals set out on a weekly basis while providing an excellent customer experience
  • Have the ability to work to Sales Targets and KPI’s
  • Need to have the ability to work with a team environment

Skills

  • Have the ability to work in a fast-paced, performance-based call centre environment where calls are monitored and recorded
  • Flexible Schedule, ability to work evenings and weekends
  • Customer-focused
  • Experience in a customer facing environment
  • Has ECDL or equivalent
  • Strong communication skills
  • Competitive
  • Team player

Experience

  • Ideal candidate will have experience in a Telesales environment
  • Previous experience in working it Retail and Hospitality an advantage
  • 0-1 years proven sales ability
  • Ability to provide a great customer experience