Inbound Sales Agent - Cork

Responsibilities

  • Provide sales solutions to customers based on their needs and wants
  • Interact with customers over the phone
  • Process all new Sales orders into the system
  • Build rapport with customers so that they will be satisfied with the level of service received
  • Achieve sales goals set out on a weekly basis while providing an excellent customer experience
  • Have the ability to work to Sales Targets and KPI’s
  • Need to have the ability to work with a team environment

Skills

  • Have the ability to work in a fast-paced, performance-based call centre environment where calls are monitored and recorded
  • Flexible Schedule, ability to work evenings and weekends
  • Customer-focused
  • Experience in a customer facing environment
  • Has ECDL or equivalent
  • Strong communication skills
  • Competitive
  • Team player

Experience

  • Ideal candidate will have experience in a Telesales environment
  • Previous experience in working it Retail and Hospitality an advantage
  • 0-1 years proven sales ability
  • Ability to provide a great customer experience